Sky Vision CCTV Care Policy

Introduction

Sky Vision CCTV Care is committed to providing high-quality CCTV cameras and installation services. Our goal is to ensure customer satisfaction through reliable products, professional installation, and exceptional customer service. This policy outlines our commitments and procedures for product supply and installation services.

1. Scope

This policy applies to all customers, suppliers, and employees of Sky Vision CCTV Care. It covers the supply of CCTV cameras, installation services, and post-installation support.

2. Product Supply

  • Quality Assurance: We partner with reputable suppliers to provide high-quality CCTV cameras and related equipment. All products undergo rigorous quality checks to ensure they meet industry standards.
  • Product Range: Our product range includes various types of CCTV cameras such as IP cameras, hybrid bullet cameras, dome cameras, and supporting accessories like NVRs, PoE switches, CAT6 cables, and HDDs.
  • Supplier Relations: We maintain strong relationships with our suppliers to ensure timely delivery and continuous availability of products. We work with brands like Hikvision, D-Link, Seagate, and Dell.

3. Installation Services

  • Professional Installation: Our team of certified technicians provides professional installation services to ensure optimal performance and security of your CCTV system.
  • Site Assessment: Before installation, we conduct a thorough site assessment to determine the best locations for camera placement and the necessary equipment required.
  • Installation Process: Our installation process includes:
  • Setting up cameras at designated locations.
  • Installing and configuring NVRs and PoE switches.
  • Laying out and securing CAT6 cables and HDMI cables as needed.
  • Testing the entire system to ensure proper functionality.
  • Training and Handover: Upon completion of installation, we provide a detailed demonstration and training on how to use and manage the CCTV system.

4. Post-Installation Support

  • Warranty and Maintenance: All products come with a manufacturer’s warranty. We also offer maintenance services to ensure the longevity and reliability of your CCTV system.
  • Technical Support: Our support team is available to assist with any technical issues or queries you may have post-installation. We provide remote and on-site support as needed.

5. Customer Satisfaction

  • Feedback and Improvement: We value customer feedback and continuously strive to improve our products and services. Customers are encouraged to share their experiences and suggestions.
  • Complaint Resolution: Any complaints or issues will be addressed promptly. We aim to resolve any problems efficiently and effectively to ensure customer satisfaction.

6. Compliance and Ethics

  • Regulatory Compliance: We adhere to all relevant local and national regulations regarding the installation and operation of CCTV systems.
  • Privacy and Security: We respect the privacy of our customers and ensure that all installations comply with data protection laws. Recorded footage is securely managed and accessible only to authorized personnel.

7. Environmental Responsibility

  • Sustainable Practices: We are committed to environmentally sustainable practices. This includes responsible disposal of electronic waste and promoting energy-efficient products.

Contact Us

For more information about our products and services or to request a consultation, please contact us:

Sky Vision CCTV Care
Address: 17/1, 8th Cross Rd, Aravind Nagar, Ramaswamipalya, Kammanahalli, Bengaluru, Karnataka 560084
Sales: 092069 79799 | 085533 11569
Office: 08035864745
CCTV Service: 089044 94477
Email: sales@cctvcare.net | prathap@cctvcare.net
Google Maps Location: Sky Vision CCTV Care – CCTV Cameras Shop Bangalore

Thank you for choosing Sky Vision CCTV Care for your security needs.